Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of FlintCrew LLC's ("FlintCrew," "we," "us," or "our") website and services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

2. Description of Services

FlintCrew provides AI-powered dispatch and customer service solutions for trade companies. Our services include:

• AI voice dispatch — automated call answering and job qualification
• Human-in-the-loop monitoring — real-time oversight of all dispatches
• Technician notification — instant SMS alerts with job details
• Job confirmation and escalation workflows
• Custom workflow configuration for your business

3. User Obligations

By using our services, you agree to:

• Provide accurate and complete information when submitting forms or communicating with us
• Use our services only for lawful purposes
• Not interfere with or disrupt the operation of our website or services
• Not attempt to gain unauthorized access to any part of our systems

4. SMS/Text Messaging Terms

By opting in to receive text messages from FlintCrew, you agree to the following:

• You consent to receive service-related text messages at the phone number you provide
• Message frequency varies based on service activity
• Message and data rates may apply depending on your carrier plan
• You may opt out at any time by replying STOP to any message
• Reply HELP for assistance
• Carriers are not liable for delayed or undelivered messages

SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

For more information about how we handle your data, please see our Privacy Policy.

5. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of FlintCrew LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our express written permission.

6. Limitation of Liability

FlintCrew provides its services on an "as is" and "as available" basis. We make no warranties, express or implied, regarding the reliability, accuracy, or availability of our services. To the fullest extent permitted by law, FlintCrew shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.

7. Indemnification

You agree to indemnify and hold harmless FlintCrew LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.

8. Termination

We reserve the right to terminate or suspend your access to our services at any time, with or without cause, and with or without notice.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to its conflict of law provisions.

10. Changes to These Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website with a revised "Last Updated" date. Continued use of our services constitutes acceptance of any modifications.

11. Contact Us

If you have any questions about these Terms of Service, please contact us at: